Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, shipping address, and payment information when you make a purchase. For KYC verification, we collect identity documents as required by UAE regulations.

2. How We Use Your Information

We use your information to process orders, provide customer support, verify your identity for compliance purposes, personalize your shopping experience, send order updates, and improve our services. We may also use your information for marketing communications if you have opted in.

3. Data Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest. KYC documents are stored in secure, encrypted storage with restricted access. We conduct regular security audits and comply with applicable data protection regulations.

4. Virtual Try-On Camera Data

When you use our Virtual Try-On feature, camera access is used solely for the live preview. We do not record, store, or transmit video from your camera. Captured photos are only saved if you explicitly choose to save them to your account or download them.

5. Cookies

We use essential cookies for authentication and session management. We also use analytics cookies to understand how visitors interact with our platform. You can manage cookie preferences through your browser settings.

6. Third-Party Sharing

We do not sell your personal information. We may share data with trusted service providers for payment processing, shipping, and fraud prevention. All third parties are bound by data protection agreements.

7. Your Rights

You have the right to access, correct, or delete your personal data. You can request a copy of your data or ask us to erase it by contacting our support team. We will respond to your request within 30 days.

8. Contact Us

For privacy-related inquiries, please contact us at [email protected] or through our customer support channels.